Customer support
Processes eligible Gmail messages and uses verified Shopify evidence for safe replies.
Working demonstration
AI operations for Shopify brands.
One dashboard for customer email, orders, inventory, approvals and automation health—connected to live business systems and designed to keep risky actions human.
STOREShopify
SUPPORTGmail
REPORTINGGoogle Sheets
CONTROLHuman approval
WORKING PRODUCT
See what the operator sees.
These are client-safe screens from the functioning demonstration—not concept artwork.
WORKING SCREEN / Overview
See what needs attention
Live email, approval, specialist and automation-health signals in one owner view.WHAT IT DOES TODAY
Six connected operating jobs.
Orders and payments
Checks exact order, payment and fulfilment facts without substituting unrelated records.
Inventory
Finds low-stock variants and prepares a supplier draft without placing an order automatically.
AI Orchestrator
Routes owner questions to the smallest useful specialist and validates the final answer.
Approvals
Stops refunds, cancellations, payment changes, supplier purchases and uncertain actions for review.
Reliability
Tracks failures, retries known transient problems and keeps unresolved incidents visible.
CONNECTED EVIDENCE
It sits beside the systems that already run the store.
Shopify remains the source of truth. Gmail handles customer conversations. Google Sheets receives audit reporting. The selected AI provider supplies structured analysis.
CURRENT STATUS
Working foundation. Client rollout is scoped.
Working: protected dashboard, Shopify evidence, Gmail processing, Sheets reporting, guarded AI, workflows, approvals and reliability tracking.
Scoped per client: branding, users, approved workflows, production email mode, volumes, security review and acceptance testing.
Not claimed yet: Amazon connector, multi-store SaaS, enterprise SLA or unlimited production capacity.
OBSIDIAN COMMERCE
Start with your store and one high-value workflow.
We will map the integration, risks, acceptance tests and production scope before quoting the rollout.